Política de privacidad

📄 PRIVACY POLICY – AUREVIA

Last updated: April 1, 2026

1. General Information

Aurevia (hereinafter referred to as “the store,” “we,” “us,” or “our”) operates this website and provides products and services through the Shopify platform.

This Privacy Policy describes how we collect, use, store, and protect your personal information when you access, browse, or make a purchase on our website.

By using our services, you agree to this Privacy Policy.

2. Information We Collect

We collect personal information necessary to operate our store and process your orders, including:

📌 Identification Data

  • First and last name
  • Shipping and billing address
  • Email address
  • Phone number

💳 Payment Data

  • Payment information securely processed by third-party providers (Shopify Payments, Stripe, PayPal, etc.)
    👉 We do not directly store full card details

🛒 Order Information

  • Products viewed, added to cart, or purchased
  • Purchase history

💻 Technical Data

  • IP address
  • Browser, device, and operating system
  • Browsing data (cookies)

3. How We Use Your Information

We use your information to:

  • Process and ship orders
  • Manage payments and billing
  • Provide customer support
  • Improve user experience
  • Prevent fraud or illegal activities
  • Send marketing communications (only if you authorize it)

4. Use of Cookies

We use cookies and similar technologies to:

  • Remember preferences
  • Analyze traffic
  • Display personalized advertising

👉 You can manage or disable cookies through your browser settings.

5. Sharing of Information

We may share your information with third parties only when necessary:

  • Shopify (store infrastructure)
  • Payment gateways
  • Shipping/logistics companies
  • Marketing and analytics tools

👉 These third parties process data only under our instructions or their own legal policies.

⚠️ We never sell your personal information.

6. International Transfers

As we operate globally:

  • Your information may be transferred and stored outside your country
  • This includes servers in the United States or other countries

👉 We ensure appropriate safeguards in accordance with international regulations (such as GDPR, where applicable).

7. Data Retention

We retain your information:

  • As long as necessary to provide the service
  • To comply with legal obligations
  • To resolve disputes or prevent fraud

8. Security

We apply technical and organizational measures to protect your information.

⚠️ However:
👉 No system is 100% secure
👉 Users are also responsible for protecting their credentials

9. User Rights

Depending on your country, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of data
  • Object to data processing
  • Request data portability

To exercise these rights:
📧 aurevia.support@gmail.com

👉 We may request identity verification before processing requests.

10. Marketing and Communications

If you consent:

  • We may send you offers and promotions

👉 You can unsubscribe at any time using the link in our emails.

11. Minors

Our services:

🚫 Are not directed to minors

We do not knowingly collect data from minors.

12. Third-Party Links

Our website may contain external links.

👉 We are not responsible for:

  • Content
  • Policies
  • Privacy practices of third parties

13. Shopify and Third Parties

Our store uses Shopify, which may process data for:

  • Website operation
  • Security
  • Service improvement

You can review their policy here:
👉 https://privacy.shopify.com

14. Complaints

If you believe your data has been misused:

  • Contact us first
  • If unresolved, you may contact the relevant data protection authority

15. Changes to This Policy

We may update this policy at any time.

👉 Changes will be posted on this page with an updated date.

16. Contact

📧 aurevia.support@gmail.com
📍 Suipacha 287, Tandil, Buenos Aires, Argentina